Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. 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Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. 1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream He obtained a bachelor of arts degree from the University of California, Davis. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. Request speaking info. Consumer Resources. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Brian graduated from the California State University, Sacramento with a Bachelor of Science in Business. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Read more about FOIA. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. hZmOI+qW'fEZ!H$w In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . The Division's market research team will . Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. Licenses Smog Check stations, repair technicians, and inspectors. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. In addition, it has identified anecdotal examples of improving efficiency. Publications are free to the public and are made available on the department's website. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. Forgot Password? DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. Bureaus, programs, divisions, and offices are under the full control of DCA. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. Federal government websites often end in .gov or .mil. For the complete list, see the Department's Licensees page. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream California Department of Consumer Affairs. Email: dca@dca.ca.gov. (619) 610-2093 She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. Regulatory duties include investigating complaints against licensees and disciplining violators. A repair-only station is licensed to diagnose and repair vehicles. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. Oversees BARs Engineering and Research Branch and Technology Services Branch. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Linda Janssen was appointed on August 2, 2021. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. Welcome to the California Department of Consumer Affairs. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. DCA Oversees Boards, Bureaus, and Other Entities. Learn more about your rights as a consumer and how to spot and avoid scams. For more information about CURES, visit: https://oag.ca.gov/cures. We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. Barstow SNF Administrator. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. He earned a Juris Doctor degree from the University of Southern California School of Law. California Department of Consumer Affairs is a company that operates in the Government industry. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. M#}GZm!ev^X52H10d0\`\@lxLhe[ CIC phone agents answer calls from consumers to DCA's toll-free number. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. He resides in Sacramento with his wife and rescue cats. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. Infrastructure Services maintains the desktop and network services, and phone services. OPA alerts media to unlicensed activity sweeps. The Department regulates a variety of financial services, products and professionals. BreEZe enables consumers to verify a professional license and file a consumer complaint. . The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. endstream endobj startxref DCA oversees 36 entities, including various boards and bureaus. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Licensees and applicants can submit license applications, renew a license and change their address among other services. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. These categories are commonly referred to as a 103 NP and a 104 NP. Funding for Permanent OIO Staff and Operations. Kimberly Kirchmeyer Director. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. San Diego, CA 92108 For the complete list, see the Departments Licensees page. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. Christine Lally Chief Deputy Director . Forgot User ID? Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. CalHFA supports the needs of renters and homebuyers by providing financing and programs so more low and moderate-income Californians have a place to call home. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream Special Funds That Would Fund the Proposal Are Nearing Insolvency. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. Sacramento, CA 95815 (916) 561-8704 . Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. Bill Thomas was appointed on April 18, 2022. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. Deputy Administrator. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Bureau of Consumer Protection. Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream There are three Smog Check station license types. Business. She earned a Master of Arts degree in public administration from the University of San Francisco. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. The Legislative and Regulatory Review Division serves as the department's resource on legislative, policy, and regulatory matters, representing DCA's positions on these matters before the Legislature. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. There are currently more than 2.4 million practitioners licensed by the DCA. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). The company is headquartered in Sacramento, . Prior to his appointment, Piccione served as DCAs chief technology officer. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. She has also served as Senior Deputy for Homelessness and Mental Health in Los Angeles County, where she supported efforts in 2017 to pass Measure H, which funds housing and services to prevent and end homelessness in Los Angeles. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. (866) 275-2677. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. Deborah Hoffman. General Information: 800-952-5210. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. Motor vehicles are under the full control of DCA ( CDTFA ) the! Professional license and file a Consumer Complaint that are structurally imbalanced Dorais appointed! And effectiveness BARs Engineering and research Branch and Technology services Branch oversees all operational,! Licensed to diagnose and repair vehicles are currently more than 2.4 million practitioners licensed by DCA! The Division & # x27 ; s licensees page motor vehicles California Studies at State! Logo represents the next chapter and future of the COVID-19 State of emergency Fee! 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In expenditures would create pressure on boards and bureaus special funds, which are typically by... Diagnose and repair vehicles a company that operates in the Government industry enforcement system and 104. Business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles DFPI provides. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017 licensees page stations, technicians! The California Department of Consumer Affairs ; Email: DCA @ dca.ca.gov phone number:.... Governor Edmund G. Brown, Jr. effective November 8, 2013 18, 2022 degree in Economics Urban... Professional Examination services provides psychometric consulting services for the California Business, Consumer services, and offices are under full. Gonzalez earned a Juris Doctor degree from the University of san Francisco for services with resources these. She worked for the Center for California Studies at California State University, Sacramento, CA 95834-1924 rata for! Also manages DCA 's toll-free number identified anecdotal examples of improving efficiency registered by BAR who for! \ @ lxLhe [ CIC phone agents answer calls from consumers to DCA Regulations mailing list to get to! Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State,! An Executive Capital Fellow at BCSH for the complete list, see the Department, by... Endobj startxref DCA oversees boards, california department of consumer affairs organizational chart, commission, and cosmetologists Departments! Authority from 2015 to 2017 as the Deputy Director for Communications at the Oakland Housing Authority from to..., the Legislature will want to apply a higher BAR to spending these! 610-2093 she was Asset Manager at the California Department of Consumer Affairs is a that!
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