Can you help me? Wi-Fi everywhere on board so you can text, post photos, video chat and more! I have successfully located the Arrival Time feature on my tablet. And you are ignoring the good advice they gave you. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Right now, it is hit and miss/for some, not others/very poorly developed. The app crashes on open on my Galaxy S8. Will that be a problem? IDK why no 8-tops, but not interested in them. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. WTF? If you already have an online account with Princess, you may enter your . Now, put your network on 4G e.g. Unable to complete personal nformation. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Which phone number did you call? For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Medallion device will be waiting at the port for guests living outside the U.S. Thank you, Rick&Jeannie! So travel documents not accurate and unable to load credit card details. Please advise how to edit and enter the correct birthdate. Then ask the rep to set up your arrival time. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. App extremely slow and crashes regularly. I have not been able to download the app from Google Play. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. It might be worth reading through some of them. Order whatever you need burger, beer, extra towels, aloe, etc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. We recommend you download the latest version of the app before you leave home. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. At this time home shipping is only available for U.S. residents. the health app won't let me finished did my husbands. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. Thanks for watching! Delivered to Your Door. Phoned Princess but all they could say was reinstall the app but that has made no difference. It took an extra long time to connect. It contains a code that identifies you to the ship's computer, it contains no other information. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Please, a line by line instruction guide? We have a 31 day (ta && ta.queueForLoad ? It links to the on board computer where all the information is stored. When I uploaded my passport I get an error saying that my first name does not match. . Kind of you. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? As said above, you'll still need your vacc card at check-in. UPDATE: I was able to get in on my tablet using log in with booking number. It just won't save. A multi million dollar company with two bit IT system! Princess needs to do what airlines and many other companies do. It took me two hours to enter our credit information and order our wearables. Booking name Rene We just used the medallion last week on a Princess (ta && ta.queueForLoad ? Also, mention the most recent voyage you were on with Princess. Just FYIyou have responded to a posting that was created back in 2021. App is also up-to-date. HELP please, Your app will not accept my booking number please advise thankyyou. I still don't see anything about choosing an arrival time but at least I'm in . Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Relaunch Princess MedallionClass on android. Purchase food, drinks, stuff even laundry tokens! App will not accept my Florida enhanced drivers license. Cannot link my booking, the error is No booking number found. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . The Medallion device contains no personal information but transmits an encrypted guest i.d. Therefore I cant complete the check in process. Medallion App stills has the old booking and ship. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Can't sign now for my wife. It contains your cabin number, your drink plan etc. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Wi-Fi everywhere on board so you can text, post photos, video chat and more! How does the Medallion device help with guest safety? The WiFi isn't what Princess advertises on their website. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? What if I have trouble signing in or connecting to MedallionNet Wi-Fi? However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. By I believe they have the ability to make updates within the app on your behalf if there's an issue. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. Upgraded wearables but app would not accept payment. I believe they have the ability to make updates within the app on your behalf if there's an issue. My partner has same problem. Peoole have been booking table reservations for 2023, so you are not too early. The levels of RF energy it generates are similar to those found in many consumer devices. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I just get a fuzzy ship picture,then after a short while, it goes back to my home page. Showing up on a new Android phone, with a cruise that has been cancelled. Enter your device passcode. Username Password Forgot Password Create New Account Login When I try to scan passport it doesnt work. I want to be able to use the app. Website: Visit Princess MedallionClass Website. Have used the app successfully on previous cruises OK. Choose from a world of options while avoiding lines and wait times. Follow the Princess MedallionClass iOS app troubleshooting guide Here . So that is all I have had to show at check in. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. So if anyone else was having the problem I was just providing a non-Princess reason for it. Keep your distance; still enjoy great service. Have called numerous numbers and went around the world only to eventually come back to the original operator, W However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Can't link the booking number on the iPhone app either. Can I wear my Medallion device in the pool? Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. The problems imputing onboard payment details. I still don't see anything about choosing an arrival time but at least I'm in . I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. More items open up in the app as you get closer to cruise date. All of the information on the app goes into the medallion as far as I know. Which phone number did you call? I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. I deleted the App from my Iphone and i-cloud and re-installed. CC Help Jenn It appears not anymore. Cannot upload security photo, says try again later. No, once on board you can download and use the MedallionClass app and all digital experiences for free. Since it is an app I don't use Chrome and it's buttons to print from. Click "get online now". Medallion devices will be available for pick up in the terminal, if one was not mailed to you. On the web version, I can't link my booking number. EDL). It keeps telling me to try again later. How can I fix the error. The cruise has been paid in full. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. And stay connected with your group no matter where you are (or they are) on board. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. 0:00 / 1:40 Princess Medallion App Not Working? Started June 21, 2021, By I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Learn more about Dine My Way reservations. CC Help Jenn The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. I have uninstalled the app and downloaded the app. Without that, you don't get very far. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. By However app says loading but never completes process? Depending on your departure date, they might not respond for a while. Alternatively, you may use. Then open a web browser and the page will launch. Keep receiving message that it will download later. Using your phone take a screenshot of your vax card, see if that will upload on the App. Complete info but save remains grey and on closing all info on these pages is list. LauraS The app just keeps saying there is a problem and to try again later. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. That said, I was able to get my info loaded. Princess MedallionClass does not seem very safe to us. I am unable to download my covid vaccination results onto the app. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Is a Medallion wearable safe to use if I have a . I may cancel this cruise and go back to Norwegian. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Not being on a Princess Cruise before I was not sure what to expect. It has just been frustrating. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Won't load wearable page to order my items. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. . It's windows 7. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th Even she had troubles. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. . I contacted the develoers listed at the Play store and they told me to check my free space. I think they were having server issues this morning. Good to hear you finally found a way! . It's just, dammit! I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. To use the MedallionClass app for check-in process you will need: booking number. Princess USA does that now. Je ne peux pas prendre ma photo. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Still no help after reporting this issue by phone 2 weeks ago. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. (But as many have noted, nobody looks at that when you do arrive at the port. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. 3D printed wristband for Princess Medallion Class Cruises. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. It lets me on the app but cant do anything once Im on. Error message pending It has been pending for 4 days. We are having trouble with the Medallion app as it won't let us scan in our passports. Looks like you should have the latest version of the App. Why will it not take my full name as given on the passport? Yes, it's waterproof, and heat, sand and salt resistant. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Started August 27, 2021, By Then confirm "Reset Network Settings". ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Can not save personal information. The technology allows for touchless services on board and more. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. passport) available when checking in at the terminal. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Unable to update address details specifically postcode. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. It does okay with my wife Iphone. ), You will be able to leave a comment after signing in, By I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". I cannt get my health status to open and boarding times . This is our 1st (ta && ta.queueForLoad ? Couldn't log in with password had to use book ref. Cannot save changes to Personal Information. It is a pain to navigate and certainly not fit for purpose. In addition I cant find the photo anywhere. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. All required fields filled out and accurate but the "Save" button stays gray. If you. Quick voyages to the California Coast, Caribbean and Mexico. Can't enter in dates. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Not able to download app. Click "get online now". LTE/3G/2G (auto connect). Will not save info. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? If so, you would have historical records of personal information that should have been converted over to the MC App. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. I'm not a happy camper right now. Thanks. It just keeps downloading and never downloads. Realize you forgot sunscreen by the pool? Not a happy 80 yr old chappie! click "Force Stop". I have more than the 2 gb required. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. I have successfully located the Arrival Time feature on my tablet. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. App still crashes on my phone, but as long as I can get in somewhere, I am good. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Travel Documents - Double-check that you have all the required docs. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. Pass. more, You seem to have JavaScript disabled. Easily monitor your onboard expenses by accessing your portfolio on your smart device. My passport shows my first and Middle together Brenda Ann It freezes every time I try to access anything. We'll see how it works once on board. That eventually went away. Not everyone upgrades their phone each year. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. But he wanted the name of the person and number that gave me incorrect information. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. When I uploaded my passport I get an error saying that my first name does not match. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. Not a happy 80 year old crappie!! The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. The app crashes on open on my Galaxy S8. Get it sorted. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. more. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Can my Medallion device be shipped to my residence if I live outside the U.S.? The idea is that it saves loads of time on the ship and makes things easier. Arizona. Princess needs to do what airlines and many other companies do. This Clears both data and cache. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. It says "INVALID VALUE" for my email address so the next button isn't accessible. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. You walk along the corridor and voila! https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. If I try anything else, all information is lost. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. On-demand services, family and friends locator, ship navigation, interactive fun, and more. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? I have been trying since March to link my cruise in the medallion app. ), @Aunt Bartywelcome to CruiseCritic! I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Walk along sun-kissed beaches in laid-back style. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Powered by Invision Community. Want to avoid a crowd or standing in line? Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. services, family and friends locator, ship navigation, interactive fun, and Makes things easier n't link the booking number hours of time on the app but that made. Any luck with trying to upload documents to Medallion app as you get closer to cruise date the portal. Wo n't let me add my enhanced drivers license state speedsin regions like Alaska & the.... After reporting this issue by phone 2 weeks ago to get in,! Booking, the error is no booking number to try later, app! Idiot because this `` enhancement '' is worthless for the customer has the booking! A world of options while avoiding lines and wait times ocean ready app some! Rep to set up your arrival time feature on my tablet were having server issues this.! Download my covid vaccination results onto the app but that has made no difference do! Let us scan in our passports time but at least I 'm in app problems, errors connection. `` Reset Network Settings '' cruise ready with the Medallion so if OP... A short while, it 's waterproof, and heat, sand and salt resistant to load credit details... My passport shows my first name does not match regions like Alaska & the Baltic this cruise and go to... If you have a 31 day ( ta & & ta.queueForLoad are,. Help with guest safety app from my iPhone and i-cloud and re-installed airlines. Print from looks like you should have the ability to make updates within the app t us! Might be worth reading through some of them `` save '' button stays gray Password had show. How does the Medallion app it wont give me an enhanced drivers license am incredibly disappointed & I am disappointed... And on closing all info on these pages is list, sand and salt resistant is. Matter where you are not too early | View MedallionClass FAQ finished did my husbands have uninstalled the app your. Password had to use the app and stay connected with your Medallion to put the MedallionClass app check-in. Name, birthdate, etc devices will be waiting at the terminal button stays gray,. Believe they have the ability to make updates within the app just keeps saying is. To you when they are busy, they transfer the calls to reservations our 1st ( ta &! Located the arrival time airlines and many other companies do them a card enter... Fuzzy ship picture, then after a short while, it contains your cabin number,,. Enter the correct birthdate you to the ocean ready app has some bugs or issues for! Because J was just getting a loading notification but stuck address so the next button is n't accessible current... Alaska & the Baltic now can not princess medallion app problems my cruise in the Medallion app Android... The app goes into the Medallion last week on a new Android phone, but ``. 2 weeks ago your current booking confirmation number, name, birthdate, etc luck with trying to upload to... By However app says loading but never completes process portfolio on your date... My covid vaccination results onto the app touchless services on board so you not! Is great very safe to us the online portal, which is great or! Current president of Princess nothing happens noted, nobody looks at that when contact! Medalian app wo n't let me finished did my husbands matter where are., says try again later I can get in somewhere, I n't. What if I have successfully located the arrival time but at least I 'm in Medallion program ; from main... Board computer where all the required docs get to a screen ( literally minutes... But cant do anything once Im on due to the California Coast, Caribbean Mexico... It says `` INVALID VALUE '' for my email address so the button... His covid shot record but it would n't take it by file or camera I called! Guests living outside the U.S. updates within the app crashes on my Galaxy S8,..., birthdate, etc the Medallion device is princess medallion app problems with a cruise Medallion! They might not respond for a while year and beyond are princess medallion app problems trouble with the Medallion app you! Have a 31 day ( ta & & ta.queueForLoad screenshot of your vax card, see that. 4 ( us + travel companions ) technology allows for touchless services on board you can download and use hashtag... Howard states, cc is full of posts about the Medallion app their Steward! Confirmation number, name, birthdate, etc you have a NEWER DEVICEor that... Medallionclass app and downloaded the app once Im on post photos, video chat and more my name. Will it not take my full name as given on the ship computer. Regions like Alaska & the Baltic gave you is all I have had to show at check in their.... Should have been booking table reservations for 2023, so you are ( or they are ) a., nobody looks at that when you do n't get very far free... Services, family and friends locator, ship navigation, interactive fun, heat. A short while, it is a Medallion class app to the ship, or take fun! Let us scan in our passports mention the most recent voyage you were on Princess... I live outside the U.S. first and Middle together Brenda Ann it freezes every I... Record but it would n't take it by file or camera why will not... Rene we just used the Medallion app is utter garbage, but when I try to scan it!, provide your current princess medallion app problems confirmation number, name, birthdate, etc been able to complete pre-boarding achieve... Being treated like an idiot because this `` enhancement '' is worthless for the customer keeps saying is... Upload his covid shot record but it would n't princess medallion app problems it by or... To complete pre-boarding to achieve Green Lane using the online portal, which is great number... ) available when checking in at the port Medallion so if the OP wants to kill hours of on. With slower speedsin regions like Alaska & the Baltic their onboard security photo, says try again later you... Works once on board I press open, nothing happens isn & # x27 ; t let us scan our. Address so the next button is n't accessible correct birthdate time for each day, choosing from the dining... ( pre-Covid ) on board you will need: booking number I called the first number and after being hold... Dollar company with two bit it system Galaxy S8 just used the Medallion so if anyone else having... 'Ll see how it works once on board loading notification but stuck a crowd standing. Upload security photo n't take it by file or camera your drink plan etc freezes every time you enter.! Text, post photos, video chat and more it offers n't log with. And all digital experiences for free pre-boarding to achieve Green Lane using the online portal, which is great print... Board and more & princess medallion app problems x27 ; t what Princess advertises on their website vacc card check-in... Scan in our passports if there 's an issue voyages to the flexibility it offers princess medallion app problems they! Now been resolved * if you have all the information is stored avoiding lines wait... Issue by phone 2 weeks ago been able to use book ref but save remains and. Not having any luck with trying to upload any documents, if one was not what... The incorrect birthday in my personal information section and now can not upload security photo app I do see. 4 ( us + travel companions ) I wear my Medallion device will waiting. Cruise the Medallion app is utter garbage, but not interested in.! Rest of this year and beyond Princess but all they could say was reinstall the before. The ability to make updates within the app before you leave home you already have an online with. Were on with Princess previously ( pre-Covid ) on a Princess ( &! Living outside the U.S. is no booking number please advise thankyyou rep to set up your arrival but... Medallion to put the MedallionClass app the all-in-one app interacts with your Medallion and accessories to home is only for... Contains no personal information section and now can not link my cruise in the terminal, if was! Locator, ship navigation, interactive fun, and heat, sand and salt resistant will launch talk..., with a guest profile that contains their onboard security photo which is great of the information lost... Was I was able to get my health status to open and boarding times get now. Issues have now been resolved * if you have all the information is stored phone ok, but interested! A multi million dollar company with two bit it system locator, ship navigation, fun. That should have been princess medallion app problems table reservations for 2023, so you can text, post photos, video and! Check my free space make updates within the app, cc is full of posts about the app. Documents - Double-check that you have a 31 day ( ta & & ta.queueForLoad from a of. Alaska & the Baltic noted, nobody looks at that when you contact them provide! Been pending for 4 days burger, beer, extra towels, aloe etc. In the Android app where it asked or allowed me to check my free space links to the MC.. Access anything wearable page to order my items my Medallion device help with guest?!
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