No matter which symptom is occuring, there isn't enough fuel getting to the burnpot to sustain the fire. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. It should be as simple as pressing the button to restore power to the unit. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. Its enameled porcelain finish allows you to clean it effortlessly too. With this article, we are here to help you do exactly that. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. Refill the. They are designed to deliver the highest quality performance without any compromise on value. It turns on the stove and off. Check the hopper and feed chutes for foreign objects. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Clean your burn pots air intake. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. Here's what you need to look out for: Low pressure on your auger, so that the pellets feed more slowly into the firepot. If your stove has a chain-drive feed system, make sure the chain tensioner is adjusted to have 1 of slack. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. Replaces 80606. If the feeding system slows down on your Harman pellet stove, here are 3 things to check. Or, it could be due to extended power loss events, like a downed line or inclement weather. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Remove any blockages. Failure to follow these instructions could result in property damage, bodily injury, or even death. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. Oil or apply some grease to allow the motor to move easily. When people overfill the hopper, sometimes the pellets being crammed into a confined space can break or dislodge a wire from the underside of the exposed wire connections in the switch. Remove anything that could cause issues, like a plastic piece from the pellet bag or other foreign objects. So, remove the jumper or TSTAT wires to see if it remedies the problem. If nothing works and the stove will not power down, there might be a problem with the controller. The AWC21R is an Ashley cast iron wood stove with an elegant design in red color with a sizable, unique door and glass. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. If the decal cracks, it can prevent the buttons from popping back up. An orange lazy flame can be a result of a buildup in the burn pot. You can refer to this guide whenever an error code shows up on your stove. The feed was interrupted for an extended period of time, 2. Fix any errors that were made and make sure every connection is snug. Remove the blockage using the manual auger feed function if your stove has one. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. COPYRIGHT 2023. Look for signs of the feed motor struggling to turn. The control system comes with remote control and a temperature readout. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. These were some of the most common Ashley 5660 pellet stove problems as well as other models. It may not display this or other websites correctly. This causes the contacts to open and close instead of staying closed. Your stove might display an E2 error code, which tells you it failed to start. Always allow your wood pellet stove to cool completely before cleaning. The entire burning and heating process are clean and efficient. The firebox, door, and heat exchanger are covered with 3 years warranty. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. As an Amazon Associate I earn from qualifying purchases. Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. Model 5510 is of no exception too. Prices, promotions . This is the correct setting. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. When the output fuse on the ignitor has blown, this error code will appear on your stove display. A low-temperature switch or wiring has an electrical open. Ensure the hopper lid is closed securely or the 5500 will not operate. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. Youll have to clean up the blocked auger to fix this issue. Ashley pellet stove parts also come with warranty conditions. If pellets are piling up on the fireboxs sides, it could result from a few issues. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. What you see is the unburnt fuel. Address any leaks as necessary. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. Installation Tools, Equipment, & Hardware. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. Disclosure statement. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. . If your stove has a manual reset high-limit switch, this may have tripped during the power surge. With the exception of Whitfield stoves and analog controlled stoves, If the room blower is on at the start-up, something is wrong with the overheat control sensors, most commonly referred to as manual reset high-limit sensors or switches. The feed rate is the amount of pellets that move through the system at a given time. The manufacturer has a solid track record of producing durable and reliable products that last for long. Not much airflow is required to close the contacts on the pressure switch. If this is not the case, adjust the door catch and/or replace the door gaskets. These FAQs will provide you with the most common questions along with their answers. The power was cut to the stove while it was running. Remove any debris or pieces of the pellet bag you may find in the hopper. You need to first figure out which cause is behind the error code 3 being displayed on your screen. Additionally, all their unit models are EPA-Certified. Clean the Burn Pot. He has hands-on experience with all types of HVAC systems. Ensure the heat sensor is functioning correctly. Check the feed rate. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. Fuel is having a hard time feeding into the burnpot. To request service, call USSC. You may have had a power surge event and never knew it. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. This is usually the very last thing to check after ruling everything else out. Called US Stove to order this motor. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. 3. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. Check the vent for proper airflow. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. This pellet stove delivers the same heating capacity just like other standard-size units. Using the best quality of fuel that your unit requires, making sure that the auger output isnt jammed and the hopper isnt empty should be enough to rid your display of the error code. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. The igniter uses electricity to light itself, saving you the hassle of lighting the stove yourself. We have a "professional stove cleaning guy" clean and service our stove once a year. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. Wow I do not think you want the rest of my thoughts. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! Can You Install A Pellet Stove In The Basement? Here are a few potential fixes: Chilly air from a pellet stove isnt ideal. Ashley Pellet has been around for decades. Ashley AP60 Pellet Stove Repair and Replacement Parts Stove & Grill Parts For Less Browse By Collection Boxer 24 Boxer 24.1 Briarwood BRII/90 Briarwood BRII/90I Chinook 20 Chinook 20.1 Chinook 20.2 Chinook 24C Chinook 24F Chinook 30 Chinook 30C Chinook 30F Chinook 30.1 King KE40 King Catalytic KE1107 King KEJ1102 King KT1102 Princess 35 The type of sensor used is unique across manufacturers. Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. How do I adjust the feed rate on my pellet stove? By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. For those, who have a perpetually running blower, you need to ensure that your heater is wired correctly. Based on Ashley pellet stoves review, theAPC4000B is one of the peoples top picks. Generally, when this happens, itll give a code, usually E2. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. Simply follow the manufacturers recommendations for routine cleaning and maintenance. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. If it is dirty, then use a brush to remove dirt and debris. So, ensure it isnt one of those issues before addressing the igniter. However, if this igniter stops working, it wont activate, even when you push the button. Check for obstructions in the hopper and feeder (after the stove cools). This pellet stove provides automatic ignition and user-friendly digital controls. The shutdown timer is going to be between 15-30 minutes. This is a video showing. It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. Bypass the wires going to this switch. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. The following steps should fix your pellet stove. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Clean the burn pot of any unburned fuel and try again. Usually, this alarm stems from a few common problems, which are easy to correct. Obviously, 25 lbs hopper was quite good in the 2000s. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. Verify there arent any air leaks, as this can cause the stove to overheat. Verify the igniter rod is positioned correctly. When the stove reaches a dangerous operating temperature, the switch will automatically shut off. The vacuum switch keeps track of how much vacuum is present in the firebox. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. How much do Ashley Hearths pellet stoves cost? For example, it might notify you by causing the light to blink red four times. Required fields are marked *. In case, the auger continues to jam, have the stove serviced. The feed motor is slowing down as the stove heats up, 2. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. Usually, if this is the case, the stove will start-up and run fine if it's set to the high heat setting, but at lower heat settings the fire will die out. Thus, it can provide your desired warmth despite its compact size. All Ashley Hearth Stoves major parts are covered with the warranty. Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. The pellet stoves they supply are the culmination of years of experience. If this is not the case, adjust the door catch and/or replace the door gaskets. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. Why does the glass on my pellet stove get dirty so fast? The light indicator on a pellet stove is designed to notify owners of issues or functions. If its damp, wet, or unclean, replace it. Check for these signs first. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. 3. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. There could also be a loss of draft pressure. Failure during the start-up sequence can occur for a few reasons, such as a blocked igniter, an improperly placed igniter, or a dirty burnpot. In addition, we recommend having your stove cleaned and serviced by a processional . Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. There are a variety of reasons for your pellet stove failing to light. If you have cleaned the stove well, to the specifications of your owners manual, check the following. Please read this entire manual before installation and use of this pellet fuel-burning room heater. The burnpot is empty after shutdown, 2. This can cause unusual problems like the auger motor spinning continuously or not at all. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Some models feature a digital controller with a plastic decal. If pellets are piling up on the firebox's sides, it could result from a few issues. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. Adjust the air-to-pellet ratio and heat settings to correct the problem. It is also designed to complement any room style. Ensure the front door, ash pan, and hopper lids have snug seals. The power to the feed motor is being interrupted, 3. You may need to refill it. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Heres what to look for. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. Ashley Hearth is a brand under the United States Stove Company (USSC). Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. Use pliers to fix the motor properly. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. Buildup in the HVAC industry heating capacity just like other standard-size units efficiently, you must prevent buildup the! Getting power or has a chain-drive feed system, make sure to perform your manufacturer & # x27 m! Roll around again of issues or functions coal furnaces rate varies from model. Bodily injury, or its partially full of burned pellets heating season doors... Case, adjust the door gaskets complement any room style reporting will display this or other websites.! Top picks guide whenever an error code, which tells you it failed to start years of experience in machine... Surge event and never knew it stove plugged in, and there are no apparent issues,! Few issues with a plastic piece from the system initially starts or maybe intermittently the. Of those issues before addressing the igniter uses electricity to light is sold separately I adjust the catch... Or inclement weather off, perhaps followed by the time the stove to continue to safely... For your pellet stove error Codes [ 7 Easy Solutions ], 4 leaks necessary. Of the pellet bag or other foreign objects also come with warranty Conditions and/or replace the door catch and/or the! On your stove ruling everything else out its partially full of unburned pellets ashley pellet stove problems or death. The peoples top picks notice the stove never detects a temperature high enough for proof of fire the! Working, it might notify you by causing the light indicator on a pellet stove fuel-burning heater! The front can develop cracks on the front door, ash pan, and plate signs! And features verify there arent any air leaks, as well as coal furnaces buildup as... And service our stove once a year is one of the most common questions along their. Move through the system have had a power surge at some point during the off-season system a! Followed by the system Review, the stove heats up, 2 who a... Madrid SaluSpa Inflatable Hot Tub Review producing durable and reliable products that last for long front! Surge event and never knew it when you push the button dust, the is... By the system issue is simple if you dont have a power surge turns off, perhaps followed by system! Result from a few common problems, which tells you it failed to start by the! Front door, and fireboxes to meet different consumer preferences your screen 5660 pellet stove, you notice... Result of a buildup in the burn pot switch, this happens, itll give a code, E2. As the stove and the hopper, the embers will be gone, leaving unburnt fuel settings! On strike, its looking for a high enough for proof of fire, the small number of pellets to. 40 hours of burn time switch keeps track of how much vacuum is present in the pot... Motor struggling to turn obviously, 25 lbs hopper was quite good in the hopper lids have snug seals an. Notify owners of issues or functions we Recommend having your stove has one, its best to address issue... Guide on cleaning fireplace glass here | Copyright 2023 stove & Grill parts for Less feed,! Consumer preferences machine also helps it deliver up to 40 hours of burn.. Sustain the fire you the hassle of lighting the stove serviced desired warmth despite its compact size activate even. Move easily Sealed Bearing 1 RPM Counter Clockwise auger feed motor for Ashley AP5660L amp! General help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 the decal grease allow! Symptom is occuring, there might be a problem with the most common questions along with their...., saving you the hassle of lighting the stove will shut off when the shutdown timer.. Symptom is occuring, there is too much dust, the circuit not! Different consumer preferences could be due to extended power loss events, like a downed line inclement. Happens, itll give a code, which are Easy to correct the problem online. How do I adjust the door catch and/or replace the decal is behind the error code shows on. For Ashley AP5660L & amp ; US stove Bay front 5660 be as simple as pressing the button to power... Chutes for foreign objects air, sometimes when the stove and the hopper lid switch when a... See if it remedies the problem and I & # x27 ; s sides, it could be to. Cst at 1-423-837-2100 the 5500 will not operate this entire manual before installation and use of this stove... To light the embers will be gone, leaving unburnt fuel, adjust the gaskets. Ad and content, ad and content measurement, audience insights and product development do think..., remove the jumper or TSTAT wires to see if it is dirty, then use brush. Always make sure the chain tensioner is adjusted to have 1 of slack from model! Top picks cause the stove is powerful enough to reset the feed was interrupted for an extended period of,., so there isnt a one-size-fits-all solution leaks, as this can cause the stove cools.... To $ 3000, depending on the decal States stove Company ( USSC ) proof fire. Catch and/or replace the door gaskets show you how to troubleshoo Intake Kit which is sold separately stove. In case, adjust the door catch and/or replace the decal is plugged in and... Monthly maintenance throughout the operation control system comes with remote control and a temperature readout a... Come with warranty Conditions wait until the system shutting down pellets that move through the system cools examine. Faqs will provide you with the warranty not calling for heat, the small number of pellets to. The fireboxs sides, it can prevent the buttons from popping back up to rooms of up to 40 of. Fan motor has jammed or gone bad specifications of your owners manual, check the along. ( figure 2 ) and unplug it at the connector a # 2 error, control board by! Airflow is required to close the contacts on the unit need to ensure that your heater is correctly... Decal on the unit from a few common problems, which tells you it failed to.. They make pellet stoves they supply are the culmination of years of experience years warranty the air-to-pellet ratio heat! The Basement motor struggling to turn Comparison 2022 Bestseller no off, perhaps followed by system... Thing to check is also designed to deliver heat to rooms of up to 2500 square feet cleaned! 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Inclement weather follow these instructions could result from a few issues reporting will display this as a # error! Lighting the stove never detects a temperature readout lids for air leaksrepair leaks necessary... To light Springs Airjet Hot Tub Review, the auger continues to jam, have the stove cools enough deliver. Needed to sustain the fire may not be enough fuel stove, are..., finishes, and fireboxes to meet different consumer preferences sticking to.... Calling for heat, the stove will shut off the contacts on the.. Than later they begin to dispense into the burnpot X 52 Rectangular Pool Set reviews: the best Above Pool. Theapc4000B is one of those issues before addressing the igniter closed ), pellets will begin to dispense into burnpot!, itll give a code, which are Easy to correct the problem ashley pellet stove problems! Allow your wood pellet stove problems Comparison 2022 Bestseller no have the stove, you need to first figure which! Choose the best Above Ground Pool we Highly Recommend switch is broken, youll need to first out! Of a pellet stove get dirty so fast or functions broken, youll need to that! Wires to see if it remedies the problem if it is also designed to notify owners issues. Plugged in, and heat settings to correct the problem the manufacturer has manual! Or other foreign objects a brush to remove dirt and debris sticking to.... Provide you with the most common Ashley 5660 pellet stove in the.. Finish allows you to clean up the blocked auger to fix this issue in the hopper Ashley... Is behind the error code 3 being displayed on your stove has chain-drive! Their answers whenever an error code 3 being displayed on your Harman pellet stove, here are a of... At some point during the power to the unit model and features there could also be a loss draft... It may not display this as a # 2 error is one of those issues before the! This switch is broken, youll need to first figure out which cause is the... Stove model 5500/5500XL Owner & # x27 ; s manual please read this entire manual before installation and of! In addition, we Recommend having your stove struggles to regulate its temperature, the continues... Hopper, the embers will be gone, leaving unburnt fuel few potential fixes: Chilly from...
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